Is there a setup charge?

Embroidered & Screen printed logo's  do have a set up fee. A Standard Embroidered logo $65. Screen printing depends on the number of colours required.

Note: We keep all our customers logo's on file indefinitely. Once you get your logo setup, you'll never have to pay for a setup fee again.


Do you require a minimum number of items per order?

Yes, because we are performing custom work unique to your logo, we do have a minimum order. Apparel styles, colors and sizes may be mixed to reach the minimum. Minimum 4 pieces.


Can I combine garment styles, colours & sizes on my order?

Yes, Apparel items of different styles and colors such as Polo's, Business Shirts, Aprons etc may be combined.

Headwear embroidery is done on a separate machine and aso requires a minimum Qty of 8 Items.


Do you offer a RUSH service?

Yes, we do. Our turn around times are among the fastest in the industry. If for any reason, this is not possible, we will contact you right away.


Can I see a sample of my embroidery?

A digital proof of your embroidered logo will be emailed to you within 2-4 working days of order & payment confirmation. A signed proof is required prior to production.


How long before I receive my order?

After you approve the logo, we will ship your order in 7-10 working days via Startrack Express or Australia Post. If you require a expedited service (call customer service for details 075594 0499) It takes 3-5 days for Startrack Express to get to anywhere in AUSTRALIA.  Rush services are also available. Please call us at 075594 0499 with any questions you may have.


Can logo colors be matched?

We will match your logo color the best we can. If you have a Pantone color for your logo, we will try to match that as close as possible. All Pantone colors must be clearly indicated on the order form. Embroidery threads have a sheen that is unique. It is virtually impossible to match them to colors on paper. If you request red, we will use our generic red unless a specific Pantone color is indicated on your order form.


Do you offer a guarantee?

Yes, your satisfaction is absolutely guaranteed. If we make a mistake, we will resolve it to your satisfaction immediately.


What are your business hours?

We are open 8:30 am - 4:30 pm EST and available on the web 24/7. A customer service representative will respond to your request within 24 hours.


I don't see the item I am looking for on your website. Can I get other products?

To make the process easier, we have only listed our most popular selling items. However, if you do not see what you want, please contact the Customer Service Department or call 075594 0499 for assistance. We have access to dozens of suppliers and hundreds of different apparel products.


If you have any questions or require further information Please Contact Us

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The Logo Specialists

We specialise in Embroidered &
Screenprinted apparel
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